Terms & Conditions at Kerry Pritchard Petcare

Kerry Pritchard Pet Care Pet Boarding Terms and Conditions

For the protection of our all our boarders, Kerry Pritchard Pet Care require you to provide on the day of arrival or when we collect your rabbit, an up to date copy of its vaccination certificate against Myxomatosis and VHD, without this your rabbit will be unable to stay with us.

For Dogs we will require sight of all vaccination certification, confirmation that your dog has been fleed and wormed, whether it is microchipped or not and confirmation of any pet insurance in place, if this has not been shown to Kerry Pritchard Petcare already.

When any pets arrive we will perform a brief examination (eyes, ears, nose, coat etc). Any pets found with respiratory problems, skin problems or parasites will be unable to stay.

Any existing medical conditions must be discussed prior to the stay of your pet, each case will be taken into account, we may also ask for advice from our own vet.

If your pet does have any medical problems, please provide the details of it’s condition and any treatment required when contacting us.

We will not accept any pet that is showing signs of undisclosed illness, disease, or injury. If your pet does become ill whilst with Kerry Pritchard Pet Care we will inform you or your emergency contact immediately.

If your pet requires veterinary attention while boarding with Kerry Pritchard Pet Care, we will take it to your chosen vet or our preferred vet and any treatment required will be charged to you, the owner. Your pet will be treated under your name and address.

Sometimes animals can pass away with very little warning and very quickly after first showing signs of an illness. If this does happen, we will contact you immediately to discuss your wishes should your pet pass away in our care. Kerry Pritchard Pet Care accept no liability in the unlikely event that this may happen.

Kerry Pritchard Pet Care will take no responsibility of any pets pregnancy. All our boarders are kept separate unless they are an owners bonded pair.

If your pet gives birth while boarding with us, we will care for the litter during the remainder of their stay but owners must take their own pet as well as any offspring upon their return.

Balance of payment must be by cash on day of arrival or by cleared cheque before the start of your pets boarding.

If your pet is already boarding with us and you wish to collect your pet earlier than what is stated on the booking form, you will still liable for the full amount.

If you do not collect your pet on the agreed day then the delay in collection will be chargeable at our current daily prices.

All pet owners must accept that accident, injury, illness, death, theft, public liability and all other insurance’s for the pet owner and their animal whilst visiting and boarding with us, are the responsibility of the pet owner and that Kerry Pritchard Pet Care are released of any and all such liabilities.

Kerry Pritchard Pet Care Dog Walking Terms and Conditions

I agree to provide keys / arrange for keys to be available for Kerry Pritchard Pet Care.

Please see our security policy below.

I authorise Kerry Pritchard Pet Care to obtain any emergency veterinary care that may be necessary during the time spent with my pet. Every effort will be made to contact the owner prior to obtaining emergency care. I accept responsibility for any charges related to this emergency care. I also authorise Kerry Pritchard Pet Care to use an alternative vet should my regular vet be unavailable.

I agree to reimburse Kerry Pritchard Pet Care for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.

All dogs being walked will undergo a trial period to ensure that they are adequately trained and socialised.

Client agrees to notify Kerry Pritchard Pet Care of any concerns/complaints within 24 hours of any appointments.

Client will ensure their dog is wearing a suitable collar or harness and provide a suitable lead. The Control of Dogs Order 1992 requires all dogs in a public place to wear an identification tag displaying the owners name and address including postcode. Kerry Pritchard Pet Care reserve the right to refuse to walk a dog if the method of control or restraint is unsuitable or if the dog it is not wearing a correct ID tag. The Client will be liable for any fine or penalty for breach of The Control of Dogs Order 1992.

Kerry Pritchard Pet Care reserve the right to shorten or terminate any service due to unforeseen circumstances or extreme weather conditions if the safety of any person or animal is at risk ie: sickness, injury, extreme temperature, thunder and lightening etc.

48 hours cancellation notice is required by owners. Failure to provide agreed notice period will incur charge at agreed rate.

Kerry Pritchard Pet Care agrees to provide the services stated in this agreement in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives and relinquishes any and all claims against Kerry ritchard Pet Care, its employees or assigns, except those arising from negligence of the dog walker.

Kerry Pritchard Pet Care accepts no responsibility for security of the premises or loss if other individuals have access to the home during the term of this agreement.

Kerry Pritchard Pet Care will not let any dog off his/her lead unless owner gives full consent.

Kerry Pritchard Pet Care has full liability insurance.

Kerry Pritchard Pet Care shall not be held responsible for any damage to client’s property, or that of others, caused by client’s pets during the period in which they are in its care.

If dog/s require a quick drying off after walks, towels must be provided by the client.

Kerry Pritchard Pet Care pledge to love and care for your pet whilst in our care.

Kerry Pritchard Pet Care Security Policy


Kerry Pritchard Pet Care highly respects your privacy and we are totally committed to protecting any personal information collected about you.

Kerry Pritchard is DBS (CRB) checked.

You are welcome to leave your key on file with us, or have it returned after your booking.

Your personal details, address and security information are always stored in a separate secure location away from your keys when not in use. We are the only people with access to this information.

If you have lost, misplaced your keys or you have locked yourself out, then you can call us for assistance. We will be glad to help.

We will not use our clients for references without written permission to do so.

We always lock all doors upon entering and exiting your home.

Kerry Pritchard Pet Care Dog Walking Security Policy

It is highly recommended that all pets are Microchipped, have up to date ID Tags and properly fitted collars. We also fit our own Kerry Pritchard Petcare collars and Tags while being walked by a Kerry Pritchard Pet Care member of staff as a added security measure.

We will carry your vets details and your emergency contact numbers of friends or relatives, in the case of an unforeseen circumstance arising.

After returning from their walk your Dog/s will be provided and left with plenty of fresh water.

Kerry Pritchard Pet Care will not let any dog off his/her lead unless owner gives full consent.

Cancellations Policy

A 25% deposit is payable upon booking.

48 hours cancellation notice is required by owners, failure to provide agreed notice period will incur charge at agreed rate.

Deposit is non refundable.

Contact

Questions, comments and requests regarding this policy should be addressed to Kerry Pritchard, kedhip14@gmail.com.