UK GDPR Compliance
This page explains how South Tyneside Pet Care Services complies with the UK General Data Protection Regulation (UK GDPR), which governs the protection of personal data in the United Kingdom. While we do not maintain a user registration system or store personal data in a database, we may collect limited information through website interactions, such as cookies and server logs.
Scope and Applicability
The UK GDPR applies to the processing of personal data of individuals in the UK. This website, operated by South Tyneside Pet Care Services, is subject to UK GDPR where we collect or process personal data, even if only indirectly, through tools such as analytics, contact forms, or cookies.
Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights in relation to your personal data:
- Right of access – to request confirmation of whether we hold your personal data and to receive a copy of it.
- Right to rectification – to correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure – to request deletion of your personal data, where applicable.
- Right to restriction of processing – to request we limit how we use your data.
- Right to data portability – to receive your data in a structured, commonly used format.
- Right to object – to object to processing based on legitimate interests, including profiling.
How We Comply
South Tyneside Pet Care Services complies with UK GDPR by:
- Minimising data collection to only what is necessary for website functionality.
- Using cookies only with prior consent where required, and providing clear cookie controls.
- Ensuring all third-party tools (e.g., analytics) are GDPR-compliant and data processing agreements are in place.
- Not storing personal data beyond what is technically required for operational purposes.
Data We Process
Any personal data we process is limited to:
- IP addresses collected via server logs for security and traffic analysis.
- Information submitted via contact forms (name, email, message) for responding to inquiries.
- Cookie data for site functionality and analytics (e.g., Google Analytics), anonymised where possible.
Legal Basis for Processing
We process personal data based on the following legal bases under UK GDPR:
- Legitimate interest – for website security, performance monitoring, and improving user experience.
- Consent – for non-essential cookies and marketing communications, where explicitly given.
- Contractual necessity – to respond to inquiries submitted via our contact form.
How to Exercise Your Rights
To exercise any of your rights under UK GDPR, please contact us directly at:
Email: [email protected]
Include your full name, the right you wish to exercise, and any relevant details (e.g., email address used on our site). We will respond without undue delay.
Response Timeframes
We aim to respond to all requests within one month of receipt. In complex cases, this may be extended by two further months, and we will inform you within one month if this is necessary.
No Discrimination Policy
You will not be denied services, charged different prices, or receive a different quality of service because you exercised your rights under UK GDPR.
Updates and Changes
We may update this page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated effective date.
Contact Information
If you have questions, concerns, or wish to lodge a complaint regarding our data processing practices, please contact:
Name: Cassius Wickham
Email: [email protected]
Address: 205 Gloucester Road, Bishopston, Bristol BS7 8NN, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. Visit ico.org.uk for more information.
